Pizza Nova – W 18th St

Sharon Santos

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February 11, 2022

just stopped by with my little sister to treat her to cheese fries and some pizza. while waiting for the fries, my sister accidentally dropped the two slices i ordered and i asked the lady in the front if i could get them replaced because, well i’m not trying to eat floor flavored pizza. she asks me “want me to charge you for two more slices?” and when i ask her why i can’t just get them replaced she says “because i didn’t drop them, you did.” i wasn’t going to cause a scene over two slices of pizza, so i just told her to forget it and walked out. again, it’s just two slices of pizza and not the end of the world, but i was really disappointed by her response. i didn’t ask to keep the slices and it’s not going to cost her more than a couple seconds of her busy day to replace the pizza, so why should i be double charged when i didn’t even take a bite yet? in case anyone reading this was wondering, the cheese fries themselves were okay.

Skib Nub Marketing

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December 13, 2020

Good food on 18th St. in Chicago Illinois. Pilsen center / little village restaurant.

muggy sucks

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October 24, 2021

yea dont go here its not good, go spend your money some place else

Martin vital

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November 15, 2021

Over 15 yrs never seen or heard a friendly person over the counter or answering the phone 15 yrs of madness angry and bad service on my experience. Food is decent I love the Mexican is the only reason I keep buying from this place ! Don’t expect a friendly person Never taking you order over the phone or in person long story short customer service sucks . My question is ? If they don’t like deal with people! why they take a job where they have to deal with people ?!

Alfredo Jacinto

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January 13, 2022

Great barbecue rib tip chicken and great service at 11:00 a.m. from Young lady on Tuesday 01/11/22