Pizza Hut

5401 S Wentworth Ave, Chicago, IL 60609, USA

About Pizza Hut

3.8 / 5

from reviews

    Tayy
    -
    April 17, 2022

    I ordered my food before hand for a reason for it to be done when I arrived only for me to get there and literally nobody is working everybody is on their phones texting, playing music and watching videos I stood at the counter waiting to acknowledged time goes by and nothing on the screen when the orders are supposed to show who’s picking up what and what’s ready and new orders they have a basketball game showing and loud at that a guy finally comes from the back talking about the game and realizes oh it’s somebody here I should probably do my job now he asks me what’s the form of my order I said pick up told the man my name 3 times and every time he said something different he then goes to ask for my phone number I give it just for him to tell Me oh we don’t have your food you haven’t placed a order since 3/23/22 information I didn’t ask him for I clearly stated that I order through grub hub and showed him the confirmation, the status and the receipt for him to still say no we don’t have your food I contact Grubhub it wasn’t until they called him is when my good magically appeared he told to my face I wasn’t paying attention at all when you showed me that stuff I didn’t even look foreal nobody pays attention to that next time say it AS IF I DIDN’T PREVIOUSLY SAY THAT WHEN I CAME IN! Sat in there well over 15-20 minutes for food that was paid for packed and ready to go because he didn’t wanna pay attention it’s an express shop for a reason they need new staff because whewww chileee they terrible in there they definitely need customer service classes oh yea and when I arrived it was already a guy standing there leaning on the counter on his phone with the same gloves he touched people food with it was just all in all a very annoying experience I would rate a 0 if I could

    Marcella Wheatley
    -
    October 14, 2021

    An easy "go to" when you want something quick. The custom service today was Awesome! I have never had an issue but today I wasn't feeling well and the young lady there was very helpful in trying to get my order made quickly so I could get home. Thanks for your help!

    Memaysha Lackland
    -
    April 03, 2022

    The food was great it had been years since I had Pizza Hut the pasta was good

    Nikki Gibson
    -
    March 29, 2022

    I spent over $50 just for me to find out ( when I got home) that my order was wrong. I went right back for them to tell me they were about to close....it was only 10:00. I tried tried calling the next day to speak with a manager and they kept hanging up the phone. I then went up there with the food still in hand and the manager "Carl" said I had to wait for the manager who name was on the receipt, he couldn't give me a refund... Never received my money back

    LaQuisha Goss
    -
    December 05, 2021

    You could cook your pizza all the way through. I had to put my pizza in the oven to finish cooking before eating. I also asked for lite sauce and received more sauce than normal

    Pizza Hut

    Our Address

    5401 S Wentworth Ave, Chicago, IL 60609, USA

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