I literally called because I accidentally ordered from them and they wouldn’t cancel but this guy claims he canceled my order. Plus they have a 30 cancel fee on UberEats. Never ordered here until now and I regret it.
Don't order here. Or from any Papa John's. Garbage service. Order didn't contain all items. Restaurant could not provide a replacement or credit the payment. I spent $40 on a $30 subtotal, only for $10 of food to go missing. So, in other words, $20 went out the window and the time of 5 people was wasted.
Very rude and unprofessional. The person claimed to be the store manager would not properly address himself with his name. I gave my apartment number and asked to hand deliver my food to me. I never received my food. Definitely zero stars.
Just waited 2 hours from the time I ordered, to get my pizza without the 2 liter I ordered. The first delivery wasn't my pizza. Then had to call the manager 3 times before finally getting my order. Best he could offer me was apologies. Terrible customer service and experience all around.
I ordered two pizzas online and one of them is totally uncooked! I tried to rebake it myself at home but even after I baked it for more then 30 minutes, the inner part remains perfectly uncooked. I tried calling them to get a solution but the manager insisted that it’s “perfectly cooked” and refused to give me any compensation. Awful food and customer services.
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