We went before the dinner rush and there were hardly any staff. If you are a chip person, that was tasty as they were HUGE and not oily and the cheese dip was not bad either. I have had better fajitas as mine was not sizzling when it came out, but the service was excellent. The scenario was my kids wanted French fries I think it was they told us they didn't have any but they had sent someone out to get them and delivered just in time to arrive with dinner. Not only that the manager put on The Masters near our table per our request. Overall, good place even if not my favorite.
Overall the restaurant was good and worth going to once or twice. My server was great and was friendly and personable with my 3 year old. My food was hot and Wonderful. I did order a blue moon but for some reason the bare tender put it in a margarita glass. Not sure why they did that, but it's definitely not meant to be in that type of glass. I only took a star away due to bad bartending. If they get better bartenders when I go back I will rate 5 stars.
Food, service and ambiance were great. The only issue was that some ingredients like rice and beans were lukewarm whereas the meat and veggies were hot. I was expecting everything on my plate to be hot when served.
This place is severely understaffed. And this reflects on the people who work there as they appear stressed, snappy and can’t focus on providing a great customer experience. The food is ok. Sizable portions. Expected more from the guacamole which was prepared in front of us but lacked seasoning and maybe the avocados were not the best quality.
My family have visited On The Border quite a few times over the years. The best part is the prices. They’re very cheap for a sit down restaurant. Staff is always very nice and service is always very quick and efficient. The food is always good as well. My only little issue is cleanliness. On our last visit, the floors were very sticky. I also noticed the booster seat my daughter was in felt sticky and dirty as well.
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