Lou Malnati’s Pizzeria

1235 W Randolph St, Chicago, IL 60607, USA

About Lou Malnati’s Pizzeria

4.4 / 5

from reviews

    September 22, 2021

    DELICIOUS!!! and Service was even BETTER! Scott was our Server, may I add that he (Scott) was truly attentive, the Manager had to attend a meeting of some sort and in his absence Scott did a Phenomenal Job filling in, handling the Bar while attending to his section.... Thank You Scott, if I were Oprah, I would Give U A Car!! May I add, We set outdoors (Alfresco) and the Bees were quite busy, so much so that one stung My toe!! (Ouch). I told Scott, who was swift to inform & bring this to his manager's attention.. Again, Thank You Scott for the great service and Amazing Pizza and Most of All, those Fabulous martini's :)

    Tyler Lucciano
    February 12, 2022

    First off, food can't make up for an absolutely terrible experience. The staff at the front desk could not have been more disrespectful. Mainly the smaller dark haired girl with pigtails. There were times when she would blatantly ignore my questions and my presence when I was the only person in there. I don't know what her chip on her shoulder was with me and my friend but it the level of disrespect shown was unreal. The food runner as we were waiting for our food was not much better. And on the topic of waiting, it took just over an hour to get one medium pizza. When the parking lot changed at least 4-5 times with completely different cars and customers that were served way faster normally with more food. On the food, I'm not going to lie it was good, but with everything else, it wasn't worth it. And after our treatment I had the worry that someone may have spit in it or tampered with it and whether that was a warranted thought or not, that's the result of all of the disrespect and poor treatment we received. Especially with the price we paid. I guess the question you have to ask if you're considering eating here or getting take out, is how desperate are you, and how much are you willing to put up with? I know it was my last time, so hopefully you fare better than us.

    Daniel O'Reilly
    September 16, 2020

    Very clean environment

    Corey Marland
    August 28, 2021

    Kathleen Madonna and Dulce make the experience the best. Even when I take out there so friendly! You have to love a place that has good food with people who care

    Me Mm
    January 18, 2022

    This location has two things that their other downtown area dine-in locations don't have......a second floor AND a large free parking lot. Pizzas take 30-40 minutes so you have plenty of time to enjoy drinks while waiting. Really friendly staff.

    Lou Malnati’s Pizzeria

    Our Address

    1235 W Randolph St, Chicago, IL 60607, USA

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