I love Jets but this location did me wrong. First they use doordash as a delivery service and they have no accountability, they left my pizza outside and didn't even call me. Next my pizza was burnt and one of the 8 corners pizza had no cheese on it. I got turbo crust but they seemed to turbo crust the whole pizza. It was the worst pizza I've had from Jets and was very dissapointed. This chain seems to have zero quality control.
I order pizza from this place all of the time and they mess up some orders but nothing too bad. However, tonight they delivered a pizza to me and forgot to put the sauce on it. They are only partially refunding me because “they’re pretty sure they put sauce on it”. As you can see, they didn’t. I offered to send this photo but they said they couldn’t do anything more for me. I understand they think I’m ripping them off but when a customer says they’ll send a picture you should either let them or trust them.
This is the best Jets location hands down. Always happy always making the orders right. Anytime I put an order out for pick up with the well done crust they do it right and I got caught in traffic one time? No soggy sad pizza for me they had remade it for my order without my asking. If you are looking for some great easy food. Jets got you covered.
I had placed an order with a different Jets Pizza location (Harlem), to find that the staff was extremely rude, I was put on hold for 25 minutes trying to figure out where was my order. I was eventually hung up on and was furious by this customer service. I needed pizza from Jets for a party, so it was a big deal to me. I got so fed up with the Jets Pizza on Harlem so I opted for the Jets Pizza on Armitage and spoke the the manager Kevin. He was extremely apologetic for a mistake he didn’t even make nor did his location make, but understood my frustration. He was so helpful and very kind, he assured me of my food as he understood it was a priority to me as a customer. When the food arrived it was fresh and delicious, my guests were extremely happy. 10/10 customer service !!! Great managers and great staff would highly recommend this Jets Pizza on Armitage location to my friends and family.
We were in Chicago for business, and hit a local blues club. Got hungry and walked a block to the closest pizza shop, Jet's Pizza...BEST PIZZA EVER! My wife LOVED it and raved about the crust, the sauce, the spices...she said it was the best pizza she has ever had, whether in Chicago, New York or Philly! Highly recommend Jet's Pizza!
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