The driver refused to follow the instructions I provided to deliver our order. I specifically instructed the driver (3 times) to buzz our apartment number, and deliver the pizza to my Unit's front door. After five minutes of thinking about what to do to avoid coming up the stairs, the driver then gave an excuse that he did not have a mask and used that as an excuse to not go up the staircase. If your drivers don't have a mask and want me to fetch it outside at their car, doesn't that put me, the customer, at risk simply because your driver doesn't want to wear a mask? The driver finally buzzed my apartment number and was let in, and lied when he said he left it at my front door. He left it on the floor next to the mailbox. I then called the Madison St location to reduce his tip amount. The woman who answered the phone said that "they can't change the tip amount after the pizza is delivered." I find that explanation ludicrous. How hard is it to deliver a pizza to my front door? Seemingly lazy personnel for a simple pizza delivery.
Love love love. Cant go wrong regardless the location.
It's Chicago's dirty little secret for the best deep dish pizza. Shhhh... don't tell anyone local that it's a Sicilian style small chain operation based in Michigan! Vito is such a community minded and caring manager working his a$$ off in the ❤️ of the city. So take a stroll down Madison and tell him Scott sent you...the guy who likes all the flavor toppings on his crust!
Good pizza, and their staff is so friendly. Definitely recommend for a quick bite!
Excellent service with a great selection and affordable price
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