You can’t visit Chicago without experiencing Giordano’s deep dish🍕Wow! It was amazing! We got Pepperoni, BBQ and The Classic! All three were outstanding! And the service was wonderful. Tonia took our order and her daughter Aisha was our server. They were both kind and made our visit very enjoyable! We highly recommend this location!
Just entering this old building makes you imagine that old Chicago, after you try the pizza starts the story and its tasty beer you don't want to go!
Kids menu.. it was terrible. The pasta was super plain and was so different from what i saw from the picture. It had no sorts of sauce or anything. I could literally taste the noodles itself. Never get this.
**Updated** The manager took the time out to reach out to me and offer an apology. I appreciated her attentiveness to this! I would gladly order again because this experience was out of the ordinary. Also, when the pizza did arrive, it was delicious. Next time, I will just make sure to be clear and double check the correct address was taken. At 7:30pm today, Sunday, my boyfriend and I called in and placed an order for a medium, thin crust with sausage and jalapeño. The women on the phone took our order, name, address, and card number. She gave us an hour wait time. After a little over an hour, we called to check on where the driver was. The women claimed the driver should be there shortly. Another 30 minutes pass by, we called back to check on our order. The women said, "All orders are out!" I explained that it's been well over an hour and this is our second time calling. She immediately said, "Well deep dish pizza take over an hour." When I was trying to explain that we didn't order deep dish, she quickly passed me to the manager. The manager explained we were out of delivery area, but they still wanted to honor our order. For future orders, I believe the customer should be called and notified as well as given the option to transfer the order to the nearest restaurant. It felt like she was trying to spin it positive as if she was doing "us" a favor. She claimed the driver was 3 minutes away. I said thank you and we hung up. The driver called about 5 minutes later, we went to get the pizza but come to find out he was at the wrong address!! When I called again, she said, unprofessionally, "So what do you want to do? Do you still want it or do you want me to cancel the order?" We have NEVER had an experience like this one, and I felt the need to share. We waited over 2 hours for a pizza when this could have been avoided with a simple call.
Everything was amazing! Service was impeccable and the food was delicious. Our waitresses, Lisa, was the icing on the cake. Kudos to everyone working tonight on a job well done. Me and my family thoroughly enjoyed ourselves.
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